Don't Lose the Patient After They Leave.
PatientVoice sends automatic WhatsApp follow-ups and discharge reminders in the patient's own language — built to work alongside hospitals already using Connex, not as another platform to manage.
What Happens After the Doctor Visit
Most follow-up still depends on the patient remembering to come back — in a language your discharge paperwork wasn't written in.
Lost in Translation
Discharge instructions are handed over in English while the patient understood the visit in Hindi, Tamil, or another regional language.
Missed Follow-Ups
No automatic nudge means follow-up visits and medication schedules quietly slip once the patient walks out the door.
One More Platform to Manage
Standalone patient-engagement suites mean another login and another dashboard competing for already-stretched staff attention.
A Narrow Companion, Not Another Platform
PatientVoice does one thing well: keep the patient on track after they leave, over WhatsApp, in their own language.
01 — REMINDERS
Automated Discharge Reminders
Medication schedules, follow-up dates, and care instructions sent automatically over WhatsApp — no staff member has to remember to send them.
- •Scheduled automatically at discharge
- •Delivered over WhatsApp, no app to install
- •Works on any phone, no smartphone required
- •Reduces missed follow-up visits
02 — LANGUAGE
Follow-Up in the Patient’s Language
Reminders and check-ins go out in Hindi and regional languages — not just the English the discharge paperwork was printed in.
- •Hindi + regional language delivery
- •Matches the language spoken during the visit
- •No translation burden on hospital staff
03 — ESCALATION
Flags Patients Who Go Quiet
If a patient does not confirm a follow-up or reports worsening symptoms, PatientVoice flags it for staff to call — before it becomes a bigger problem.
- •Automatic flag on missed confirmation
- •Simple staff dashboard for follow-up calls
- •A nudge to reach out, not a diagnosis tool
04 — INTEGRATION
Built to Sit Next to Connex
PatientVoice is designed as a companion for hospitals already using Connex for doctor scheduling — not a second system with its own onboarding.
- •Shares hospital setup with Connex
- •No separate portal for staff to learn
- •Can also run standalone for hospitals not yet on Connex
How It Works
From discharge to a confirmed follow-up, without a single extra phone call
Patient Is Discharged
Discharge instructions and the next follow-up date are logged once, at the point of discharge.
WhatsApp Reminders Go Out
PatientVoice sends scheduled reminders in the patient’s language — medication, next visit, care instructions.
Patient Confirms or Goes Quiet
A simple reply confirms the patient is on track. No reply, or a concerning one, gets flagged.
Staff Follows Up on Flags Only
Hospital staff only need to act on the follow-ups PatientVoice flags — not chase every discharged patient manually.
Why a Narrow Companion, Not a Platform
WhatsApp-First
No app download, no new password — patients get reminders where they already are.
Built to Pair With Connex
Shares setup with hospitals already using Connex for doctor scheduling, instead of asking staff to onboard a second system.
Speaks the Patient’s Language
Hindi and regional-language delivery, matched to how the visit itself was conducted.
Built to Close the Gap, Not Chase a Rating
PatientVoice is not a reputation-management suite — it is a narrow follow-up layer with one job.
No app for patients to install
Pairs with Connex out of the box
Regional-language delivery
Priced as an Add-On
Bundled pricing for hospitals already on Connex, or a standalone plan if you're not.
Connex Add-On
For hospitals already using Connex
- •Discharge reminders over WhatsApp
- •Hindi + regional language delivery
- •Missed follow-up flagging
- •Shared setup with Connex
Standalone Pilot
For hospitals not yet on Connex
- •Single department pilot
- •WhatsApp reminders & flagging
- •Basic staff dashboard
- •Email support
Hospital Network
Multi-location deployment
- •Multi-hospital deployment
- •Custom escalation workflows
- •Dedicated account team
- •Custom SLA
What Hospital Staff Say
Early feedback from hospitals piloting PatientVoice alongside Connex
“We stopped losing patients between discharge and their follow-up. The WhatsApp reminder was enough — nobody needed a new app.”
Dr. Anita Sharma
Quality Head, Multi-Specialty Hospital, Delhi
“Because it sits next to Connex, our front desk did not have to learn a second system just to send reminders.”
Rajesh Kumar
Hospital Administrator, Teaching Hospital, Mumbai
“The flagging is what we needed — we do not have time to call every patient, just the ones who have gone quiet.”
Dr. Krishnan Nair
COO, Hospital Chain, Bangalore
Frequently Asked Questions
What hospitals ask before adding PatientVoice
Ready to Close the Follow-Up Gap?
Add PatientVoice to your existing Connex setup, or start a standalone pilot.
Bundled pricing for Connex hospitals • Pilot program available • No app for patients to install