Scheduled Visits Doctors Actually Confirm.
Connex replaces unscheduled MR drop-ins with confirmed, UCPMP-compliant meetings — in person or virtual. Doctors control their calendar and use it free, forever. Pharma pays only for verified visits.
The Unscheduled Visit Problem
MRs show up unannounced. Doctors get interrupted mid-clinic. And UCPMP 2024 wants an audit trail for none of it.
No Confirmed Time
Walk-in visits interrupt clinic hours and get turned away as often as they land. Neither side can plan around the other.
No Compliance Trail
UCPMP 2024 requires an auditable record of every promotional interaction. Drop-in visits leave no paper trail at all.
No Visibility for HQ
Pharma leadership cannot see which doctors were actually met, what was discussed, or whether the visit even happened.
How Connex Structures Every Visit
Doctors publish availability. MRs book confirmed slots. Every visit is verified and auditable — automatically.
01 — SCHEDULING
Doctor-Controlled Booking
Doctors open meeting windows on their own calendar. MRs see real-time availability and book a confirmed slot — no more guessing when a doctor is free.
- •Doctors set their own availability
- •MRs book instantly, no back-and-forth calls
- •Automatic reminders to both sides
- •Reschedule and cancellation built in
02 — VERIFIED VISITS
In-Person Check-In
MRs scan a clinic QR code to confirm arrival. GPS and timestamp verification means every visit is provably real.
- •GPS-verified arrival at the clinic
- •Signed QR check-in
- •Timestamped visit records
- •No more disputed or padded visit counts
03 — VIRTUAL VISITS
Video Visits Where Walk-Ins Do Not Work
Government tertiary, premium-private, and teaching-hospital doctors can take the same structured meeting as a video call instead.
- •Built-in video calling, no extra app
- •Doctor opts in per profile (default off)
- •Consent captured before every call
- •Swappable video backend, no lock-in
04 — AI NOTES
AI Visit Extraction
After every visit, AI extracts what was discussed, flags compliance concerns, and pushes structured notes straight into your CRM — including FieldVoice.
- •Auto-extracted products and discussion notes
- •Compliance flags surfaced automatically
- •Pushes to FieldVoice, Veeva, Salesforce, or Zoho via webhook
- •No manual data entry for MRs
05 — COMPLIANCE
UCPMP-Ready Audit Trail
Every booking, arrival, and conversation is logged and timestamped — built to satisfy UCPMP 2024’s mandatory compliance requirements.
- •Complete, timestamped visit history
- •UCPMP 2024-aligned recordkeeping
- •Exportable compliance reports
- •Role-based access for compliance teams
06 — PAY PER VISIT
Doctors Free, Pharma Pays Per Visit
Doctors never pay — they are the supply side of the marketplace. Pharma companies buy credits and are billed only for verified, completed visits.
- •Doctors: free, forever
- •Credit-based billing per verified visit
- •Higher-tier doctors cost more credits, not a flat seat fee
- •No charge for no-shows or unconfirmed visits
How a Visit Happens
From an open slot to a compliant, CRM-ready record — in four steps
Doctor Opens a Slot
Doctors publish available meeting windows on their own calendar — as much or as little time as they want to give.
MR Books the Slot
The MR searches for the doctor and books an open slot. The doctor gets notified and confirms.
Visit Happens, Verified
In person: the MR scans the clinic QR code on arrival. Virtual: both sides join a built-in video call. Either way, the visit is timestamped and verified.
Notes Extracted, Pharma Billed
AI extracts the conversation into structured notes and compliance flags, pushes them to the pharma CRM, and the verified visit is billed.
Built as a Two-Sided Marketplace, Not Another CRM Module
Doctors and pharma companies each get an interface built for their side of the meeting — not a CRM feature bolted on for one side and tolerated by the other.
Not a CRM Add-On. A Scheduling Layer Both Sides Actually Want to Use
- Doctors: always free
- MRs & Field Managers
- Hospital & Pharma Admins
- Ops console for verification & support
The Connex Advantage
Doctors Are Free, Forever
Charging the supply side kills adoption. Doctors use Connex at no cost — pharma companies pay only for the demand they generate.
In-Person or Virtual
The same structured, compliant meeting — whether the MR walks in with a QR scan or joins a video call built right into the platform.
UCPMP-Ready From Day One
Every booking, arrival, and conversation is logged. Built for UCPMP 2024’s binding compliance requirements, not retrofitted after an audit.
Plugs Into Your Existing CRM
Webhook-based integration pushes verified visit data straight into FieldVoice, Veeva, Salesforce, or Zoho — no rip-and-replace required.
Built for How Indian Pharma-Doctor Meetings Actually Happen
In-Person First
Most Indian MR-doctor meetings still happen face to face — Connex verifies that reality with GPS and QR check-in, not just a calendar entry.
Virtual Where It’s Needed
For doctors MRs cannot walk in on — government tertiary and teaching hospitals — the same compliant meeting happens on video instead.
UCPMP 2024 Compliant
Structured, auditable records for every interaction, built around India’s binding 2024 pharma marketing code.
Built for Compliance and Trust From Day One
Connex is in active pilots — every visit verified and auditable from the start.
For every doctor, always
Visits with a compliance audit trail
Ways to meet: in person or virtual
Pay Only for Verified Visits
Doctors are always free. Pharma companies buy credits and are billed per completed, verified visit.
Pilot
Pay per verified visit, no seat fees
- •In-person QR-verified visits
- •Doctor scheduling & booking
- •Basic compliance reporting
- •Email support
- •2-week onboarding
Growth
Includes virtual visits
- •Everything in Pilot
- •Virtual video visits included
- •AI note extraction & compliance flags
- •CRM webhook integration
- •Priority support
Enterprise
Multi-brand, multi-CRM
- •Multi-division deployment
- •Custom CRM integrations (Veeva, Salesforce, Zoho)
- •Dedicated compliance reporting
- •Dedicated account team
- •Custom SLA
Early Signal From Our First Pilots
Connex is in active pilot deployments — here's what doctors and pharma teams are telling us
“I finally control when MRs can meet me. I open a window between patients, and that is the only time I get interrupted.”
Dr. Meera R.
Consulting Physician, Private Practice, Pune
“We can finally show an auditable log of every MR-doctor interaction. That used to be our biggest UCPMP compliance gap.”
Sanjay Rao
Compliance Head, Regional Pharma Company
“The QR check-in stopped the arguments about whether a visit actually happened. Our field reports and reality finally match.”
Field Operations Manager
Pilot Customer, Mid-Size Pharma Company
Frequently Asked Questions
What doctors and pharma teams ask before piloting Connex
Ready to Make Every Visit Count?
Join our early pilot pharma teams bringing structure and compliance to doctor engagement.
Pilot program • Credit-based, pay-per-visit pricing • No seat fees