Built by people who listened to field reps, nurses, and HR teams.
PatientVoice • FieldVoice • TrustLoop
It started with one question: Why do medical reps waste 45 minutes daily on Excel reports? That led us to build FieldVoice. Then hospitals asked: "Can you do this for patient feedback?" "For staff retention?" Now we solve the voice-to-intelligence problem across healthcare.
A medical rep told us he spent 45 minutes daily on reports instead of selling. We built voice-powered CRM that works offline, speaks 15 languages, and cuts admin by 60%. Now 500+ pharma teams use it daily across India's toughest routes.
2024: Hospitals said "Can FieldVoice work for patient feedback?" We adapted the same voice-first, multilingual AI for patient complaints. Now hospitals resolve 92% of issues before they become 1-star Google reviews.
2025: Customers asked "Can you detect burnout before staff quit?" We turned our voice AI toward employee pulse checks. 30-second daily check-ins predict resignations 3 weeks early. One prevented resignation pays for 8 months.
The Meeting That Changed Everything A medical rep in Chennai told us: "I cover 3 towns daily on my bike. Spotty 3G. I speak Tamil to doctors, but my CRM wants English reports. By the time I'm home at 9 PM, I've got 1 hour of data entry before dinner. I'm paid to sell, but I spend more time on Excel than with doctors." That's when we realized the problem wasn't unique to pharma. Nurses filling paper forms at 2 AM instead of caring for patients. Patients who can't complain in their mother tongue. Field teams across India—from pharma to FMCG to banking—drowning in admin work that steals time from their actual jobs. So we built FieldVoice. Then hospitals wanted it. Then HR teams. Now it's an ecosystem.
96% retention rate. Built for India's linguistic complexity, regulatory requirements, and budget constraints. 47 new hospitals joined in the last 90 days.
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Monthly savings for 200-bed hospital
Quarterly savings for 50-rep team
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How fixing 45 minutes of daily reporting led to solving healthcare's biggest communication gaps
graph LR
subgraph Origin["2025: The Problem"]
P1("🏥 Witnessed
nurses quitting
in silence")
P2("📊 Saw pharma reps
wasting hours
on paperwork")
P3("� Patients struggling
to complain
in their language")
end
subgraph Build["Built India-First"]
M1("�️ Voice-First
22 languages
Offline-ready")
M2("📱 Mobile-First
Works on 2G
₹2000 phones")
M3("🔒 Privacy-First
NABH compliant
Data stays in India")
end
subgraph Impact["Today: Real Impact"]
R1("✅ 500+ orgs
trust us
Metros to Tier-3")
R2("✅ ₹1000Cr+
saved collectively
across customers")
R3("✅ 96% retention
our customers
stay with us")
end
P1 ==>|Deep empathy research| M1
P2 ==>|India-first design| M2
P3 ==>|Privacy & compliance| M3
M1 ==>|Product-market fit| R1
M2 ==>|Measurable ROI| R2
M3 ==>|Long-term partnerships| R3
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style Build fill:#052e16,stroke:#10b981,stroke-width:4px,color:#fff,rx:20,ry:20
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style P2 fill:#7f1d1d,stroke:#f87171,stroke-width:2px,color:#fff
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style R3 fill:#78350f,stroke:#fbbf24,stroke-width:2px,color:#fff
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